Shipping
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ALL orders in the CONTINENTAL USA over $50.00 get FREE STANDARD SHIPPING.
Orders with Standard Shipping typically take between 1-2 business days to be processed and shipped. Expedited orders placed before 2:00 p.m. ET (11:00 a.m. PT) will be shipped the same day. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.
From time to time, we have epic sales. When that happens, we work nights and weekends to get all orders out quickly, but we could still end up a couple of days behind. So it could take another 1-2 business days in addition to our regular shipping schedule. But we wil do our very best to get your orders to you as fast as humanly possible!
You may select from Standard Shipping (2-10 business days), 3 Business Days, 2 Business Days, or 1 Business Day. Business days do not include weekends or holidays. Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval. We use UPS and USPS for domestic orders. We use USPS for international and APO/FPO addresses. We use UPS exclusively for expedited orders. If an order is expedited, a physical address will be needed since UPS cannot deliver to P.O. Boxes. We do not offer Saturday delivery for expedited orders. Please remember that delivery time does not include Sundays or Holidays. You will be notified by email regarding back ordered items and expected delays. GoZone will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification.
Weekends
Please remember that delivery time does not include weekends or holidays.
Standard Shipping
Standard Shipping orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in three (3) to ten (10) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are shipped within 1-2 business days. Cost is $5 if the order is under $50. It is free for orders over $50.
3 Day Shipping
All 3 Business Days orders confirmed before 2:00 P.M. ET will be processed the same day pending credit card authorization and verification. Credit card authorization can take 24 hours for approval. 3 Business Days orders confirmed after 2:00 P.M. ET will be processed the following business day. 3 Business Days orders placed on Friday after 2:00 P.M. ET will be processed on Monday (excluding holidays). Cost is $12.
3 Business Days is not available for Alaska or Hawaii
2 Day Shipping
All 2 Business Days orders confirmed before 2:00 p.m. ET will be processed the same day pending credit card authorization and verification. Credit card authorization can take 24 hours for approval. 2 Business Days orders confirmed after 2:00 p.m. ET will be processed the following business day. Second Day Air orders placed on Friday after 2:00 p.m. ET will be processed on Monday (excluding holidays). Cost is $18.
2 Business Days is available for Alaska and Hawaii.
Overnight Shipping
Orders placed with 1 Business Day must be confirmed Monday through Friday (excluding holidays) before 2:00 p.m. ET. Credit card authorization and address verification must be obtained prior to shipping. Credit card authorization can take 24 hours for approval. Cost is $35.
1 Business Day is not available for Alaska or Hawaii
INTERNATIONAL
Countries to which we ship internationally
We currently ship international orders to Canada, United Kingdom, Ireland, France, Germany, Switzerland, Australia and New Zealand.
Standard International
Standard International orders are usually delivered within 7-17 business days. Orders confirmed before 2:00 p.m. ET will be processed the same day pending credit card authorization and verification. Orders confirmed after 2:00 p.m. ET will be processed the following business day. Cost is based on weight and destination.
Expedited International
Expedited International orders are usually delivered within 3-5 business days. Orders confirmed before 2:00 p.m. ET will be processed the same day pending credit card authorization and verification. Orders confirmed after 2:00 p.m. ET will be processed the following business day. Cost is based on weight and destination.
Customs and Duties
Import taxes and customs fees are not included in the shipping cost. The recipient is responsible for payment of any duties or taxes incurred. GoZone does not pay these fees on your behalf. In some cases, customs clearance procedures can delay package delivery. It has been our recent experience that most countries do not charge tax or customs fees on our shipments, perhaps due in part to the small size of them. But please be advised that the decision to charge taxes and customs rests entirely with the receving country. Again, GoZone does not pay any of these costs.